Shipping Policy

DELIVERY

The Delivery of Goods will only be made to the address specified by The Buyer. Pro Impressions® will not accept responsibility for goods that are signed for by no other than The Buyer. Pro Impressions® does not offer the service of delivering goods to a neighbour or leaving goods in another safe place if The Buyer as such requests this from the postal/courier service it is at The Buyers own risk.

 

DELIVERY RATES

Delivery rates may vary upon the service when placing any order, depending on the service that you require. It is The Buyers responsibility to supply a correct delivery address at the time of placing an order. Pro Impressions® will accept no liability for any delay or failure to deliver products if the failure is caused by circumstances beyond our control. Pro Impressions® reserves the right to amend delivery rates without prior notification to The Buyer.

 

DELIVERY CHARGES

£3.00 = Standard Delivery (Takes up to 2-5 working days) (Free over £50)

£4.95 = 1-2 day Delivery (Track 24, Takes 1 to 2 Working Days)

£6.99 = Guaranteed Next Working Day Delivery 

From £12.50 = Saturday delivery

(International rates may vary)

 

INTERNATIONAL DELIVERY 

If delivery if for outside the United Kingdom you may be subject to import duties and taxes which are levied once the goods reach the specified destination. Any additional charges for Customs clearance must be paid by you; Pro Impressions® has no control over these charges and cannot predict what they may be. If you are ordering goods from outside the United Kingdom, it is your responsibility to comply with all the laws and regulations in the country in which you are receiving the goods.

Due to Brexit, all EU customers are now required to pay Customs Tax and/or Import Fees. Unfortunately Pro Impressions cannot be held responsible for this charge, the delivery costs you pay only cover what we pay to send the parcel out. If you refuse your parcel due to import fees/VAT we will deduct this and the delivery charges from your refund as it will be billed to us. 

(PLEASE NOTE) Any orders placed which include Glues & Liquids Must be shipped with DHL if any orders do not have DHL selected as a delivery option we have the right to cancel or partially refund the affected orders.

 

DELIVERY TERMS

On the basis that an order is placed prior to 2.00pm on any working day, the order will be dispatched on the same day unless otherwise stated.

Orders placed on Saturday and Sunday and Friday after 2.00pm will be processed the next working day (i.e. Monday or Tuesday if a bank holiday occurs)

Every order is put on a tracked delivery.

 

CLAIMS

Pro Impressions® will not accept any responsibility for missing or damaged goods unless The Company is advised within 48 hours of receipt of the goods, thereby

Pro Impressions® is not liable to pay compensation on this basis.