PRICES

All prices are subject to VAT and are correct at the time of printing. Pro Impressions™ reserve the right to alter prices without prior notification.

ONLINE PRICE ERRORS.

If we discover an error in the price or description of an item you have ordered (it happens!), we may cancel your order at any time up to the point we send the item(s) to you. We will contact you when we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order you will receive a full refund of any charges paid in advance.

PAYMENT

Payment is due to Pro Impressions™ in full prior to dispatch of goods. The goods will remain the property of Pro Impressions™ until paid for in full by The Buyer.

IF A ITEM IS MISSING FROM YOUR ORDER

  •  Please contact Pro Impressions™ within 14 days of receiving the Item(s) and we will send you the missing Item(s) as soon as possible. 

RETURNS

If goods have been ordered in error, Pro Impressions may agree to their return on the following conditions:

II) Depending on the decision taken once The Buyer has contacted Pro Impressions ™, all returns must be accompanied by a brief letter stating why The Buyer is returning the goods, along with their full contact details. If this information is not provided, we will be unable to return your product to you and reserve the right to dispose of your product three months after receipt. You must inform us if you change your address.

III) The goods must be returned in their original condition, unused and sent back to Pro Impressions™ in its original packaging (Returns address - Pro Impressions, Returns Department, 29 Cannock Street, Leicester, LE4 9HR).

IV) Carriage charges will be charged for goods ordered in error by The Buyer.

V) Carriage charges will not be refunded for any orders returned where The Buyer is at fault.

If Goods are faulty on arrival, Pro Impressions™ may agree to their return on the following conditions:

I) The Buyer contacts Pro Impressions™ within 7 days of receiving item(s) and will be entitled to a full refund. If after 7 days (up to 28 days), the buyer needs to return the goods, they will only be eligible for an exchange or credit on their account.

II) Depending on the decision taken once The Buyer has contacted Pro Impressions™ , all returns must be accompanied with a brief letter stating why The Buyer is returning the goods, along with their full contact details. If this information is not provided, we will be unable to return your product to you and reserve the right to dispose of your product three months after receipt. You must inform us if you change your address.

III) The goods must be returned to Pro Impressions™ in its original packaging (Returns address - Pro Impressions, Returns Department, 29 Cannock Street, Leicester, LE4 9HR)

IV) A refund for carriage charges will be made to The Buyer once the goods are received back to Pro Impressions™.

V) No carriage charges will be applied to any goods received faulty (not including electrical goods).

CONDITIONS OF WARRANTY FOR ALL ELECTRICAL GOODS

The definition of warranty means we will either repair any component that is faulty or replace if not repairable.

I) The warranty is subject to proof of purchase being provided; therefore you should retain your original receipt. If you don’t have the Receipt, the warranty won’t apply.

II) We warrant the Product to you against defects in materials and workmanship under ordinary consumer use on delivery and for a period of 12 months from the date of delivery.

III) In all cases, we reserve the right to inspect the product and verify the fault.

IV) If the Product proves defective during the warranty period, we will ask you to follow the instructions for returning the Product that we will provide you, and we will take one of the following actions:

          (1) Replace the Product with a product that is the same or equivalent to the Product you purchased;

          (2) Repair the Product; or

          (3) Refund to you the whole of or part of the purchase price of the Product.

V) If the product is dead upon arrival (DOA), then Pro Impressions will cover the carriage charge of the product to and from the buyer. Please retain all original packaging in case of this.

VI) If after 28 days of purchase the product develops a fault or breaks down, then the warranty is covered under our return to base policy. This implies that you, the buyer, shall return the product for repair or replacement at your own cost. We, the supplier shall then return the product back to you after the repair or as a replacement at our own cost. 

Please ensure the product is well packaged as Pro Impressions™ will not accept any responsibility for any loss or damage caused due to poor packaging when the item is in transit. It is advisable to retain all original packaging.

You must ensure that you send the product by a Tracked service i.e. Royal Mail Signed For Delivery. 

VII) Repaired / replacement goods are sent back by Royal Mail Signed For Delivery.

VIII) Any product returned for repair must be accompanied by a brief letter stating why The Buyer is returning the goods, along with their full contact details. If this information is not provided, we will be unable to return your product to you and reserve the right to dispose of your product three months after receipt. You must inform us if you change your address.

IX) Warranty repair service is excluded if damage or defects have been caused by: 

        (1) Accidents or disasters or any cause beyond the control of Pro Impressions™, including but not limited to water, fire and public disturbances. 

        (2) The inadequate packaging of the product when returning it.

        (3) Defects caused by modifications carried out by the customer

        (4) Improper use, incorrect storage, faults/ damage caused by dropping, excessive shocks, corrosions, dirt or water/damp.

X) As far as the law allows, we will not be responsible for the following:

         (1) Loss of income, profits (actual or anticipated), contracts or for any other business-related loss;

         (2) indirect or consequential loss or damage how so ever caused. This warranty is offered to Consumers who have purchased their products direct from Pro Impressions™ only. If you have bought the product from a distributor of ours then you need to contact them directly.

XI) This warranty is offered subject to these terms and conditions which may change from time to time. 

 

CANCELLATIONS

Cancellations after any order have been dispatched is not acceptable.

If there is an error regarding product or price Pro impressions have the right to cancel the up until the goods have been received.

 

DELIVERY

The Delivery of Goods will only be made to the address specified by The Buyer. Pro Impressions™ will not accept responsibility for goods that are signed for by no other than The Buyer. Pro Impressions™ does not offer the service of delivering goods to a neighbour or leaving goods in another safe place if The Buyer as such requests this from the postal/courier service it is at The Buyers own risk.

 

DELIVERY RATES

Delivery rates may vary upon the service when placing any order, depending on the service that you require. It is The Buyers responsibility to supply a correct delivery address at the time of placing any order. Pro Impressions™ will accept no liability for any delay or failure to deliver products if the failure is caused by circumstances beyond our control. Pro Impressions™ reserves the right to amend delivery rates without prior notification to The Buyer.

 

DELIVERY CHARGES

£3.00 = Track 48 (Takes up to 2-5 working days) 

£4.95 = Track 24 (Takes 1 to 2 Working Days)

£6.99 = Guaranteed Next Working Day Delivery 

From £12.50 = Saturday delivery

(International rates may vary)

DELIVERY TERMS

On the basis that an order is placed prior to 2.00pm on any working day, the order will be dispatched on the same day unless otherwise stated.

Orders placed on Saturday and Sunday and Friday after 2.00pm will be processed the next working day (i.e Monday or Tuesday if a bank holiday occurs)

Every order is put on a tracked delivery.

LOYALTY REWARD SCHEME

  • For every £1 you spend  =  1 point.
  • Each point  =  £0.05.
  • Each point is valid for 365 days.
  • A minimum spend of £5 is needed to be entitled to use the loyalty voucher.
  • All points are applied to the base price of the product as tax and shipping costs are excluded from the scheme.
  • We have the right to withdraw the scheme without warning and the value of points are subject to change at any time.

 

CLAIMS

Pro Impressions™ will not accept any responsibility for missing or damaged goods unless Pro Impressions™ is advised within 48 hours of receipt of the goods, thereby Pro Impressions is not liable to pay compensation on this basis.

 

GENERAL

All Goods supplied by Pro Impressions™ to The Buyer are subject to availability. Pro Impressions™ takes all care to ensure that all specifications and descriptions are accurate at the time of printing; however goods may have slight variations. Pro Impressions™ does not operate a sale or return policy.

 

PRIVACY GUARANTEE

Pro Impressions™ is the trading name of Teleview Marketing Ltd. Pro Impressions™ has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practice for this Web-Site:http://www.Proimpressions.com


PERSONAL INFORMATION

Our site's registration form requires users to give us contact information (like your name and email address), demographic information (like your postal code). We will under NEVER sell or provide your name, address or email to any Company or individual. We will NEVER put your name on a mailing list.
The customer's contact information is also used to contact the User when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site contains links to other sites. http://www.Proimpressions.com not responsible for the privacy practices or the content of such Web-Sites.


DATA PROTECTION

Proimpressions.com is bound by and complies with the Data Protection Acts 1984 and 1998. These Acts relate to storage and disclosure of personal information in connection with you. Pro Impressions™ intention is to prevent access to your personal information by unauthorised parties.


SECURITY

At Proimpressions.com security has always been our primary concern. This site has many security measures in place to protect the loss, misuse and alteration of the information under our control. For users who require added security, we utilise PayPal & Paypoint payment service provision, this ensures that your credit card details are transmitted securely to their servers for authorisation, at no point do your credit card details get transmitted unsecurely or directly to the Proimpressions.com website.


COOKIES

So-called cookies are small pieces of information which reside on your computer. Your browser handles all the cookies on your computer. Cookies can contain many types of information, and most large websites on the Internet use them.
At ProImpressions.com cookies are used solely for:

  • Keeping track of when you last logged in
  • Inserting the user's address on the logon-page
  • If another user is already logged on from another computer.


Some browsers, such as the popular Internet Explorer (versions 5 and upwards) encrypt your cookies. Should someone gain access to your computer the cookies stored on your hard drive will be of no value to that person as they are already encrypted and therefore unintelligible. Our servers are under constant surveillance to provide you with an uninterrupted and secure service. Any breach of security will be given immediate attention and almost invariably reported to the police.


OPT OUT

You can send an e-mail to info@proimpressions.com with the subject text of REMOVE should you wish to opt out of future communications.


CONTACT THE WEBSITE

This site gives users the following options for changing and modifying information previously provided. E-mail: info@proimpressions.com

 

WEBSITE TERMS OF USE

(1) Pro Impressions™ permits you to use its Web-Site subject to the terms and conditions set out herein. By accessing any other page of this Web-Site you indicate your agreement to be bound by these terms of use, and you consent to the use of personal information by Pro Impressions™ as described in these terms of use.

(2) In order to purchase goods from Pro Impressions™ you are required to register on www.proimpressions.com. This registration creates an account in your name with Pro Impressions™. You are solely responsible for all transactions which take place through your account. You agree to pay all invoices when due. You agree immediately to notify Pro Impressions™ of any unauthorised use of your account. You shall ensure that you exit from the Pro Impressions™ Web-Site at the end of each session. Pro Impressions™ SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES FROM YOUR FAILURE OR OMISSION TO COMPLY WITH THIS TERM FOR WHATEVER REASON.

(3) Pro Impressions™ are required under the UK Data Protection Acts 1984 and 1998 to comply with conditions concerning the storage and disclosure of personal information relating to you in order to prevent access by unauthorised parties. ProImpressions.com uses the information which Proimpressions.com holds about you to process your order. Information collected on the placing of an order will include your name, email address, delivery address, credit or debit card number and expiry date. This allows Pro Impressions™ to process and fulfill your order and to notify you of the status of your order. Information may also be used to inform you of changes in the services and to monitor customer traffic patterns and site usage to develop the site. Pro Impressions™ do not sell, trade or relay your personal information to others. Pro Impressions™ may share your personal information with other organisations to assist in the prevention of fraud. If you do not wish to receive further offers then simply send a blank email message with a subject of "REMOVE" to: info@proimpressions.com

(4) All copyright and related intellectual property rights subsisting in the content of this Web-Site, including but not limited to text, graphics, logos, button icons, images or audio clips and software are beneficially owned by or remain the sole property of Pro Impressions™. The compilation of all content on this Web-Site is the exclusive property of Pro Impressions™. You may use the contents of this Web-Site as an information and as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the contents of this Web-Site is strictly prohibited.

(5) www.proimpressions.com is a trademark of Pro Impressions™. Such trade mark may not used in connection with any product or service that is not www.proimpressions.com, in any way that is likely to cause confusion among subscribers or customers, or in any manner that disparages or discredits Pro Impressions™.

(6) When you access the Web-Site, Pro Impressions™ may use a secure server. If so, the secure server will encrypt all information which is entered by you before it is sent to Pro Impressions™. "Cookies" are those pieces of information that are stored by your browser on the hard drive of your PC and refer also to those pieces of information which are stored by the server for the benefit of Pro Impressions™. Web browsers automatically accept Cookies. You can, however, change your browser to prevent Cookies from being stored.

(7) Pro Impressions™ reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service or any part thereof from this Web-Site, with or without prior notice to you.

(8) Pro Impressions™ may in its sole discretion terminate your account and thereby your ability to access the Web-Site or any part thereof for any breach by you of any of these terms and conditions with immediate effect and without prior notice to you.

(9) Pro Impressions™ makes no representation about the suitability of the information contained on this Web-Site for any purpose. All contents of the pages on this Web-Site are provided for information only and without warranty of any kind. In particular, but without limitation, Pro Impressions™ disclaims all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. No responsibility or liability is accepted by or on behalf of Pro Impressions™ for any errors, omissions or statements whether misleading or otherwise on these pages, including any feature or aspect of such Web-Site or pages, whether provided by Pro Impressions™ or by any other organisation, company or individual or entity whatever the loss claimed or alleged. No reference to any organisation, company, individual or entity whatsoever whether on these pages or other sites to which these pages are linked shall imply any condition, warranty or approval in respect of any such organisations, companies, individuals or entities or otherwise on the part of Pro Impressions™. Pro Impressions™ shall not be liable for any special, indirect or consequential damages or any damages whatsoever arising from loss of data or profits whether in contract, negligence or in tort arising out of or in connection with the use, content or performance of information available from this Web-Site. Save as set out in these terms and conditions, all express or implied representations, terms and conditions are hereby expressly excluded to the fullest extent permissible by any law.

(10) These terms and conditions shall be governed and construed in all respects by and in accordance with the laws of England and you submit to the non-exclusive jurisdiction of the English Courts.

Our site's registration form requires users to give us contact information (like your name and email address), demographic information (like your postal code). We will under NEVER sell or provide your name, address or email to any Company or individual. We will NEVER put your name on a mailing list.

The customer's contact information is also used to contact the User when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site contains links to other sites www.proimpressions.com is not responsible for the privacy practices or the content of such Websites.